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customer care

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We understand the importance of customer care. Our team of trained professionals are dedicated to creating a unique, personal experience for you and your family. Our team are committed to delivering a service that surpasses expectation whilst saving you money on vehicle servicing, repair and maintenance. Where possible, we offer free services to create equal opportunities for motorists, especially with safety critical components, to receive a professional report without bias on the current condition of their vehicle.

what you can expect

 

On scheduling your workshop appointment we will agree with you a date and time convenient to yourself. We will report our findings to you along with an estimate allowing you to make an informed decision on any prospective repairs. We do not carry out any unauthorised works. The vehicle components we use are original equipment and come with a twelve month warranty, all prices are competitive within the market and average 40% less than main dealer franchises. On completion, we provide you with a detailed report on the works carried out.

skilled professionals

 

Our technicians are trained in the latest technologies and undergo continuous training to remain at the forefront of industry advances. Our customer service team are dedicated to keeping your family on the move whilst maintaining the safety of your vehicle. We offer services comparable to main dealer franchises - trust in our technicians, trust in Philips Garage.

what our free winter check includes

Check Item
Items to be actioned
Check for damage to bodywork, lamps and trims
Fit protective covers
Check condition of interior and exterior lights
Check operation of ABS and / or air bag warning lights
Check windscreen washers and wipers
Check horn
Check operation of suspension dampers
Check and top up engine oil*
Check and record brake fluid condition
Check all auxiliary belts (not timing belt)
Check power steering operation and fluid condition
Check battery and lubricate terminals
Check and top up all under bonnet fluid levels*
Check and record anti freeze / coolant protection
Check cooling system for leaks, cooling fan operation and heater output
Check the condition and security of the exhaust
Carry out tyre report
Road test vehicle and report any findings

*Charges for any required fluid top up will apply

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